S L I M Z A

Return Policy

Return & Refund Policy

We want our customers to shop with confidence. Please read our returns policy carefully before making a purchase.

Reporting an Issue

If there is an issue with your order, customers must contact us within 24 hours of receiving the item.

Returns

Items can only be returned within 30 days of receiving your order.

  • The item must be unopened
  • The item must be unused
  • The item must be in original condition
  • Proof of purchase may be required
Refunds

Refunds will only be processed once the returned item has been received and inspected.

  • Item must pass inspection
  • Must meet return eligibility conditions
  • Non-compliant items will not be refunded
Non-Refundable Items
  • Opened products
  • Used products
  • Damaged or altered items
  • Late returns (after 30 days)
Return Shipping

Customers may be responsible for return shipping costs unless the item is incorrect or damaged upon delivery.

Return Address

Slimza Returns
PO BOX 18802
SOLIHULL
B90 9NP
United Kingdom

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team before returning any item.