Return & Refund Policy
We want our customers to shop with confidence. Please read our returns policy carefully before making a purchase.
Reporting an Issue
If there is an issue with your order, customers must contact us within 24 hours of receiving the item.
Returns
Items can only be returned within 30 days of receiving your order.
- The item must be unopened
- The item must be unused
- The item must be in original condition
- Proof of purchase may be required
Refunds
Refunds will only be processed once the returned item has been received and inspected.
- Item must pass inspection
- Must meet return eligibility conditions
- Non-compliant items will not be refunded
Non-Refundable Items
- Opened products
- Used products
- Damaged or altered items
- Late returns (after 30 days)
Return Shipping
Customers may be responsible for return shipping costs unless the item is incorrect or damaged upon delivery.
Return Address
Slimza Returns
PO BOX 18802
SOLIHULL
B90 9NP
United Kingdom
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team before returning any item.
GBP
GBP
USD
SAR